Privacy Policy

At Tewtiw, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or purchase from tewtiw.shop.

1. Information We Collect

Contact information:
Name, email, phone, shipping and billing address.

Order information:
Products purchased, order value, payment confirmation.

Technical information:
IP address, browser type, device, cookies.

Communication information:
Messages and feedback you send to us.

2. How We Use Your Information

– To process and fulfil orders, including shipping and delivery.
– To communicate about purchase, shipping, and support requests.
– To send offers (only if you have opted in).
– To improve website, products, and experience.
– To comply with obligations and prevent fraud.

3. Sharing Your Information

We do not sell information. We may share data only with:

– FedEx to deliver orders.
– Payment processors to handle transactions.
– Service providers (analytics, hosting, email) to operate website.
– Authorities when required by law.

US visitors can exercise rights via our Do Not Sell My Personal Information page.

4. Cookies and Tracking

We use cookies to improve site functionality, analyse traffic, and serve ads. You can manage cookies in browser settings. See our Cookie Policy for details.

5. Data Retention

We retain information for as long as necessary to fulfil orders, provide service, and comply with obligations. Order and transaction data may be retained for up to 7 years for tax and accounting purposes.

6. Your Rights (US Customers)

– Access, update, or request deletion of information.
– Opt out of communications at any time.
– Request details of what data we hold.
– Request we do not sell or share information.

7. Security

Pages use HTTPS encryption. Payments are processed through gateways. Your card details are never stored on servers.

8. Children's Privacy

Our website is not directed toward individuals under 13. We do not collect data from children.

9. Updates

We may update this Privacy Policy periodically. The version will be posted here with a "Last Updated" date.

10. Contact Us

By placing an order, you confirm you have read and agree to this Privacy Policy.