Terms of Service

Welcome to tewtiw.shop. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

1. General Use

– By using this website you confirm you are at least 18 years old.
– You agree not to use the website for any purpose.
– This website is operated by Tewtiw, based in Morocco, selling to customers.

2. Products and Availability

– Tewtiw specialises in bags. Variations in colour, size, or texture are part of the nature of goods.
– We make effort to ensure descriptions, images, and pricing are accurate.
– We reserve the right to correct errors, update information, or cancel orders.

3. Pricing and Payment

– All prices are in USD.
– Accepted payment methods: Visa, MasterCard, American Express, JCB, UnionPay, Discover, PayPal, Apple Pay, and Google Pay.
– Shipping costs are calculated at checkout.

4. Shipping and Delivery

– We ship to the United States via FedEx International.
– Delivery times are estimates and may vary due to inspections, weather, or locations.
– Customers are responsible for providing a shipping address.
– Review our Shipping Policy for details.

5. Cancellations, Returns and Exchanges

– Orders may be cancelled within 24 hours — Cancellation Policy.
– Returns accepted within 30 days of delivery — Returns & Refunds Policy.
– Exchanges handled under our Exchange Policy.

6. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Tewtiw and protected by law. You may not copy, reproduce, or distribute content without permission.

7. Limitation of Liability

Tewtiw is not liable for damages arising from the use of our website or products, including delays caused by customs, carriers, or circumstances beyond control.

8. External Links

Our website may include links to sites such as FedEx or media. We are not responsible for the content or practices of sites.

9. Privacy and Data Protection

Your information is handled according to our Privacy Policy. We do not sell or rent information to parties. Data is shared with providers for fulfillment, analytics, or compliance.

10. Governing Law and Dispute Resolution

These Terms of Service are governed by the laws of Morocco. We are committed to resolving concerns through our support team. For customers in the United States, disputes shall be submitted to arbitration conducted within the United States.

11. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Updates will be posted with a "Last Updated" date.

12. Contact Us

By placing an order, you confirm you have read and agree to this Terms of Service.